Refund & cancellation policy
Last updated: 25 August 2026
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What happens when you cancel, and when we'll refund you. No conditions buried in small print.
Cancelling
You can cancel Pro at any time from your account page. There is no cancellation fee and no notice period.
Cancelling stops the next renewal. It does not end your access immediately — you keep Pro until the end of the period you have already paid for, then the account returns to the free plan.
Your QR codes are not deleted when you downgrade. Dynamic codes keep working; free-plan limits and the ad interstitial apply again.
Refunds on your first payment
If Pro is not what you expected, email us within 7 days of your first payment and we will refund it in full. You do not need to give a reason.
This applies to the first payment on an account. Renewals after that are not automatically refundable, because you have had a full billing period to decide.
Refunds on renewals
We do not refund renewal payments by default. Cancel before the renewal date and you will not be charged again.
If a renewal was charged in error — a cancellation that did not register, a duplicate charge, a payment taken after you cancelled — tell us and we will refund it. Genuine mistakes are our problem to fix, not yours.
If the service was substantially unavailable for a sustained period during a billing cycle, ask and we will refund that cycle pro rata.
How to request a refund
Email support@qrfable.com from the address on the account, and say which payment you mean. Include the date and amount if you have them.
We reply within 2 business days. Approved refunds are issued to the original payment method — we cannot send a refund anywhere else.
How long a refund takes
We issue the refund on our side within 2 business days of approving it.
After that the timing is with your bank or card issuer, not us. Cards and UPI typically take 5–7 business days to show the money back; some banks take longer. We can confirm the refund was sent, but we cannot speed up your bank.
Free plan
The free plan costs nothing, so there is nothing to refund or cancel. You can delete your account at any time from the account page.
Currency and payment provider
Indian customers are billed in INR through Razorpay. Customers elsewhere are billed in USD through Stripe. Refunds are returned in the currency you were charged.
Exchange-rate movement between payment and refund is set by your bank. If your bank converts at a different rate, the amount you receive may differ slightly from what you paid — that difference is not something we control or can compensate.